messaging

Sinch announces Conversation API to bring together multiple messaging tools

As communicating with customers across the world grows ever more challenging due to multiple channels, tools and networking providers, companies are looking for a way to simplify it all. Sinch, a comp

Instagram’s Threads app now lets you message everyone, like its Direct app once did

Last year, Instagram announced it was ending support for its standalone mobile messaging app known as Direct, which had allowed users to quickly create and share messages with friends. Shortly thereaf

Slack introduces new features to ease messaging between business partners

Slack is holding its Frontiers conference this week — virtually like everyone else in 2020 — and it’s introducing some new features to make it easier to message between partners. At

Justice Department says WeChat users won’t be penalized under Trump’s executive order

In a Wednesday filing in federal court, the United States government said that users who use or download WeChat “to convey personal or business information” will not be subject to penaltie

Muze redesigns mobile messaging as a free-form canvas for creativity

New York-based startup Muze is rethinking mobile messaging. While today’s messaging apps have expanded over the years to include support for sharing photos and videos, voice messages, reactions

Apple’s iMessage update takes cues from Slack with mentions, pins, threads and more

Apple’s iMessage platform is getting a notable update with the release of iOS 14 and macOS’s Big Sur. At its virtual Worldwide Developer Conference keynote this morning, Apple announced th

Sinch acquires SAP’s Digital Interconnect messaging business for $250M

M&A activity has generally slowed down in the weeks since the novel coronavirus took a grip on the world, but there have been some pockets of activity in the tech industry when the price is right

Facebook’s Messenger Kids will launch in more than 70 additional countries, roll out new features

Facebook announced the launch of Messenger Kids in more than 70 new countries and new features that will gradually roll out in different markets. As schools around the world remain closed because of t

Facebook launches an experimental app for messaging close friends via Apple Watch

Facebook’s internal R&D group has today launched a new app that lets you keep up with your close friends via your Apple Watch. The app is called Kit, or Keep in Touch, and works using a comb

Quibi is the anti-TikTok (that’s a bad thing)

It takes either audacious self-confidence or reckless hubris to build a completely asocial video app in 2020. You can decide which best describes Quibi, Hollywood’s $1.75 billion-funded attempt

Facebook Messenger provides governments, agencies with free developer tools to combat COVID-19

Big tech has been making a huge effort to mobilize its power to help people work better together to battle the ongoing coronavirus pandemic — whether it’s creating search and information p

Messenger Kids adds expanded parental controls, details how much kids’ data Facebook collects

Facebook’s messaging app for families with children, Messenger Kids, is being updated today with new tools and features to give parents more oversight and control over their kids’ chats. N

Twitter DMs now have emoji reactions

Twitter is pouring a little more fuel on the messaging fire. It has added a heart+ button to its direct messaging interface, which lets users shortcut to a pop-up menu of seven emoji reactions so they

Google Photos adds a chat feature to its app

An argument could be made that Google has over-indulged in its creation of way too many messaging apps in years past. But today’s launch of a new messaging service — this time within the c

Skype upgrades its messaging feature with drafts, bookmarks and more

Skype is best known for being a video calling app and, to some extent, that’s because its messaging feature set has been a bit underdeveloped. Today, the company is working to change that image

Facebook rolls out new business tools for Messenger, kills the ‘Discover’ tab

Facebook today is formally rolling out a new suite of tools for its 40 million active businesses on Messenger, including appointment booking, lead generation and others announced earlier this year at

The roles tools play in employee engagement

Employee engagement isn't just about the morale of individual workers—it also enables broader workforce productivity and leads to better business outcomes...

Swit, a collaboration suite that offers ‘freedom from integrations,’ raises $6 million in seed funding

A marketplace dominated by Slack and Microsoft Teams, along with a host of other smaller workplace communication apps, might seem to leave little room for a new entrant, but Swit wants to prove that w

Slack opens at $38.50, a pop of 48% on its first day of trading on NYSE as WORK

Slack, the workplace messaging platform that has helped define a key category of enterprise IT, made its debut as a public company today with a pop. Trading as “WORK” on the New York Stock

Video and messaging enable remote work. But is it right for your company?

Four-day work week. Open-plan offices. Work-life balance. Remote work. There are endless ways to set up your team and company for success. And there’s evidence for and against all of these scenarios
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