Frequently Asked Questions
What is your cancellation and refund policy?
You may cancel your membership anytime by sending an email to firstname.lastname@example.org or log in to TechCrunch.com and visit Account to turn off automatic renewal. Charges are non-refundable and you will have subscription access until the end of the current subscription period.
If you cancel during a trial period, you will not be charged at the end of your trial period. If you cancel after a trial period or during a regular billing cycle, your membership will be discontinued at the end of your billing cycle. If you accidentally cancel, you can always head back to Account to reinstate your membership.
What can I expect from my trial period?
You will receive exclusive access to how-tos and interviews on company building, intelligence on the most disruptive opportunities for startups, and an enhanced reading experience, including Rapid Read mode, List Builder, and no banner ads. If you have questions about your trial benefits, please send an email to email@example.com.
Which types of events will I receive ticket discounts for?
Annual or 2-year members enjoy a 20% off discount towards TechCrunch event tickets, along with access to member-only experiences at select events. Click here for a complete list of event tickets eligible for discount.
As an annual or 2-year subscriber, contact firstname.lastname@example.org to request your event ticket discount code. Our team usually responds with the code within 24 hours. Some exclusions apply. Monthly members are not eligible for ticket discounts.
What countries or regions is a subscription available in?
Currently we are in the US, Canada, UK, Brazil, Mexico, Argentina, and select countries in Europe. If you are interested in having Extra Crunch in your area, you can submit a request here.
Do you offer discounted rates for groups or teams?
Yes, we offer special rates for groups of 5 or more. Send an email to email@example.com for more details and to see if your group qualifies.
How do I upgrade my monthly plan to an annual plan?
Upgrading to an annual plan is a great way to save money in the long run. Go to Account, and you will see an “upgrade” button. Click the button. The upgrade button is currently only available for monthly users to upgrade to an annual plan.
What topics or categories of coverage are included in Extra Crunch?
Membership includes weekly investor surveys, public and private market analysis, and how-tos and interviews on fundraising, growth, monetization, and other work topics.
When do I get my AWS credits?
Typically the process takes 2-4 weeks. Both AWS and TechCrunch need to review the submissions to ensure a user is qualified.
Do you offer student discounts?
Yes – we offer student discounts, but you’ll need to provide evidence that you are a student. Please email firstname.lastname@example.org from your .edu email address to validate that you are a student, and our customer support team can provide a discount code. Students can get a full year of Extra Crunch for $50. Disclaimer: We are not Crunch Fitness. This is not a gym membership
What are the Partner Perks that are unlocked for annual and 2-year members?
Annual and 2-year Extra Crunch members get access to a series of Partner Perks. This includes 20% off all TechCrunch events, and opportunities to get credits and discounted services from AWS, Brex, Zendesk, and more. To see a full list of Partner Perks, please go here.
Is it possible to gift a subscription to a family member or colleague?
Yes – it is possible. You can find our gifting feature here.